Open Commerce Antifraud Account
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What is the Anti-Fraud Module?
Secure your Magento Store by stopping Fraud!
How it Works
With the Anti-Fraud module, you have many options to help protect your store from Fraud. This grid will highlight our module and service features. By saving yourself from one potential fraud, this module will pay for itself.
|Feature||How it keeps you safe|
|Bad Customer||Flag a customer as a bad customer (ie. Chargeback, difficult customer). Whenever that customer places an order, it will set the status of the order to be checked before approval/denying|
|IP Check||Have an IP where you know the transactions are fraudulent? Add it to the list in a comma separated list and it will flag it.|
|Questionable Orders||If enabled, checks to see if the Billing address and Shipping address match. If not, it will flag it for checking.|
|Verified Paypal Address||If the Paypal address is not verified, it will flag it to be checked|
|Order Amount Check||Check if the order is above the amount you set. If it is, it will hold the order so you can verify the orders authenticity|
|Antifraud Service Features||How it keeps you safe|
|BIN Check||We lookup the Country of Origin for the Bank Identification Number and match it with the IP address Country of Origin using GEO-IP. If they do not match, we flag it as a potential fraud charge.|
|IP Checks||Checks the buyers IP address in relevance to their Billing Address. Depending on the distance you set, it will then flag the order if it is greater than that distance|
|High Risk Country||Automatically checks to see if the order came from a High Risk Country. If it does, it will flag the order so you can check it.|
|Free Email||A lot of fraudulent orders are committed using free emails. We check to see if the order was placed using a free email provider. If so, we flag it to be checked|
- NO EDITS OR MODIFICATIONS TO MAGENTO CORE (Typically, this includes all code inside the app/code/core folder)
- No conflicting modules (or conflicting custom code) installed (Typically, if installed component/module affects same functionality as Anti-Fraud, or Maxmind related, you should be wary of conflicts)
- Community Edition 1.5.0 - 220.127.116.11
- Enterprise Edition 1.8 - 1.13
Before you Install
As with all our modules (and all modules in general), installing this module directly and solely in a live environment is strongly discouraged. It is recommended that it be installed in a development environment, configured, tested, and then deployed to your live environment through your deployment method of choice (i.e. - git, subversion, etc...). If this is not possible, then the next best thing would be to make a FULL backup before installation.
As with all our modules (and all modules in general), installing this module while compilation is turned on is not recommended. Please turn off compilation before installing.
Installing the Basic Application
Navigate to the root of your application. You should see folders like (app, downloader, skin, etc...). You can either install this manually or via Magento Connect. To install Manually, unzip the module Tar and then copy/paste to the root of your folder.
To install using Magento Connect, go to System -> Magento Connect -> Magento Connect Manager. Click on Browse, then click on the module and install. This will automatically install the product for you.
Anti-Fraud can be configured by going to access System -> Configuration -> Antifraud. Once there, you should see something like the following:
Here, you can set-up the Anti-Fraud module. Of course, if you want to configure Maxmind, you will need a Maxmind account. You can get one here.
Now, we need to setup our Maxmind Risk Level. Click on "Add Maxmind Score" at the top right. You will need to set-up the Maxmind Risk Level Name, Minimum Score, Maxmimum Score and Enabled/Disabled. Here is one that I set-up as a sample:
Now, the last step is to tell the configuration if it should end if fraud is found. You don't HAVE to do this, but I recommend it. Go to System -> Configuration -> Antifraud -> Maxmind Check Configuration and select High Risk for the "If Fraud Suspected" section. Here is the example for you.
Click Save and now you are done with a basic set-up. See the General Usage section to see how it works.
When you login to your admin panel, click on Sales -> Order. On the left hand side of the grid, you will see a Maxmind Score section. When a customer places an order their information will be passed to Maxmind to determine its fraud level. You will get the score here. This is basically a percent change of being fraud. 10 is a 10% chance. .1 is a 1% chance. 50 is a 50% chance. Here is an example:
Now, if you want to set-up a customer as a "Bad Customer", you can do it by clicking on the Manage Customers menu. While here, find the customer you are looking for and put a checkbox next to their name. In the Actions tab, select the "Set Bad Customer" option and then click on Submit. This will set the customer up as a Bad Customer. You can also reverse this selection if need be by selecting the Reverse method. Here is an example of what a bad customer looks like:
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- None Currently